Terms & Conditions

We act solely as a platform connecting customers with independent band and event service providers. We do not directly perform the services and shall not be held responsible for execution-related issues.

A booking is confirmed only after receipt of the required advance payment. All event details must be accurate at the time of booking.

• 70% to 80% advance payment is required to confirm the booking.
• Remaining amount must be paid before the event (as per agreement).
• Advance payment is strictly non-refundable.
• Failure to complete payment may result in cancellation without refund.

Payments to service providers are managed separately. Customers are not responsible for vendor payments once the booking is confirmed through our platform.

• Advance payment is non-refundable in case of cancellation by the customer.
• Cancellation within 72 hours of the event may result in full booking charges.
• Cancellation within 24 hours or at event time will be treated as a completed booking.
• Rescheduling may be allowed subject to availability.

In case of any equipment shortage or malfunction (such as one or more instruments not being available or becoming unusable during the performance), compensation (if applicable) shall be determined on a reasonable and proportionate basis. Full refunds are not applicable for partial service delivery. The final decision regarding compensation shall rest with the company.

Services are subject to local laws and regulations. Services scheduled beyond 10:00 PM are strictly subject to local laws, regulations, and necessary permissions. The customer shall be solely responsible for obtaining all required approvals. We shall not be liable for any interruption, restriction, or penalty arising due to non-compliance with such regulations. Service duration may be reduced if restricted by authorities.

• Any delay caused by the customer may reduce service time without refund.
• If the customer is unavailable at the location, the service will be treated as completed.

We are not liable for failure or delay due to events beyond our control, including weather conditions, government restrictions, traffic issues, or emergencies.

We shall not be responsible for any direct or indirect loss, damage, injury, dispute, or incident occurring during or after the event, including but not limited to physical altercations, property damage, vehicle issues, or third-party actions. Our liability is limited to the amount paid for the booking.

We reserve the right to use event photos and videos for promotional and marketing purposes.

By proceeding with booking, the customer confirms acceptance of all terms. Digital records, confirmations, and communication shall be considered valid proof of agreement.

All disputes shall be subject to the jurisdiction of Mumbai, Maharashtra.